Returns & Exchanges
We want you to be completely obsessed with your new gear, but if something isn't quite right, we offer a 30-day window for returns and exchanges on all unworn items. Please ensure all original tags are attached and the items are free of any magical residue or wear.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Items
Securely place your unworn items in their original packaging to ensure they stay protected during their journey back to our realm.
Label and Ship
Print the prepaid shipping label provided by the portal, affix it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned goods, we will issue a refund to your original payment method or process your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing